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 Created for Kansas City

Housing First.
Unified.
Zero Cost.

KC's exclusive Housing Crisis Intervention Platform

See How It Works
Housing Agencies Leasing Agents Clients & Tenants
The Kansas City Housing Crisis

Multiple problems. All solvable.

"This is the obvious solution for a complete overhaul of Kansas City's entire system."
— Mary Owens, from the future most likely

The biggest problem: There is no single source of truth. Agencies, landlords, and tenants are all operating in different systems — or no system at all. That's where things break down.

Agencies have too much to juggle

Case workers are managing caseloads across spreadsheets, email threads, paper files, and disconnected tools. Coordinated Entry, housing placement, goals, visits, and supportive services all need tracking — and none of it talks to each other.

When there's no single source of truth, things fall through the cracks — and clients pay the price.

One platform handles the full journey — with complete accountability at every step:

Evaluation Coordinated Entry Housing Supportive Services
  • Every client's stage, goals, and history in one place
  • Pipelines move automatically as steps are completed
  • Field visits, observations, and reports tied to each record
  • Multi-agency coordination without losing ownership

One platform — One source of truth. Easy accountability. Complete transparency.

How we keep everything easy:
dwell-kc.org/clients/marcus-adams/network
Client support network
dwell-kc.org/pipelines/coordinated-entry
Custom client pipeline
dwell-kc.org/pipelines/flow
Agency-wide pipeline flow
dwell-kc.org/clients/marcus-adams
Client dashboard
For Case Workers

Client details are hard to track and audit.

The Problem

Client goals, case notes, coordinated entry steps, and visit history end up in different places — spreadsheets, email threads, shared drives. When something needs to be audited or a client transfers, nothing is where you expect it.

The dWell Solution

Every client has a single live profile — coordinated entry checklist, pipeline stage, goals with target dates, visit logs, and observation history. Everything in one place, always audit-ready.

  • Custom pipelines — your stages, triggers, and auto-advance rules
  • Coordinated Entry pathways built to your exact process
  • Intake forms with your fields and logic — publishable by QR code
  • Report templates per type — auto-populated, ready to print or share
  • Goals with target dates, shared directly to the client's portal
  • Visit logs and observations tied to each client record automatically
  • Identity verification catches duplicate records across organizations

Fully Customizable — Built Around Your Agency

Every pipeline, coordinated entry pathway, intake form, and report is built by you — your stages, your fields, your logic. dWell-KC shapes to your workflow, not the other way around.

One spot for all housing available in KC:
dwell-kc.org/properties
Properties overview
dwell-kc.org/properties/oak-street-fourplex
Property detail and units
For Leasing Agents

Fill vacancies.
Know your
tenants.

The problem

Leasing agents willing to work with housing programs usually manage it informally — phone calls, paper applications, and follow-ups that go cold. Once someone moves in, tracking inspections and tenant details gets even harder.

How dWell-KC helps

Your vacancies are visible to the agencies you work with. They submit placement requests, you review them, and the whole onboarding process — from lease signing to move-in inspection — happens in a shared workspace. Every tenant has a detail page you can reference anytime.

  • All properties and units with live vacancy status at a glance
  • Flag units as move-in ready so agencies can act immediately
  • Placement requests come in structured — review, approve, or decline
  • Move-in inspection log tied to each unit and tenancy
  • Tenant detail pages — lease info, contacts, payment history, notes
Secure Payments

CoC Payments.
Rent Collections.
Built in.
No extra apps.

The problem

Rent collection through housing programs often means checks, cash, or a separate payment app that neither party fully trusts. There's no shared record of what was paid, when, and by whom.

How dWell-KC helps

Landlords connect a bank account through Stripe. Tenants pay from their portal. Both sides see the same payment history, and receipts are automatic. No phone calls, no ambiguity.

  • Tenants pay online — card or bank — directly from their portal
  • Landlords receive funds via Stripe Connect — no middleman
  • Shared payment history with automatic receipts on both sides
  • Bank-grade security — Stripe handles processing, dWell-KC keeps the record
dwell-kc.org/pay-rent
Tenant secure payment portal
Field Mode

The work happens
in the field.

The problem

Site visits, wellness checks, and move-in walkthroughs generate a lot of information that never makes it back to the client's record — or arrives days later in an email that gets lost.

How dWell-KC helps

Clock into a visit on your phone and dWell-KC captures your GPS location, maps your route, and ties everything back to the client automatically. Tag observations by severity, attach photos, and send a proxy link if a colleague is doing the walkthrough.

  • GPS check-in and out with live address — auto-maps your movement
  • Wellness checks, inspections, and custom visit types
  • Observations tagged mild / severe / emergency
  • Photo attachments copied to visit reports automatically
dwell-kc.org/field-mode
Field mode site visit
dwell-kc.org/my-portal
Tenant portal view
For Clients & Tenants

Housing First means
People First.

Every client gets their own secure mobile portal — a single tap away from their full support network and every Kansas City support service available to them. Stay in contact with your agency and landlord without phone tag or missed emails.

  • Your own dashboard — housing status, goals, and next steps always visible
  • See your full support network — agencies, case workers, family, and resources
  • All of Kansas City's support services — one tap away
  • Keep in contact with your landlord and agency directly from your portal
  • Goals shared by your case worker — track your progress in real time
  • Notifications when something changes — you're never left in the dark
HUD Inspection Standards
HUD Inspection Standards
HUD CoC Permanent Supportive Housing
HUD CoC PSH
HUD Compliance

Making Compliance Easy.

The Challenge

HUD compliance — from inspection standards to CoC Permanent Supportive Housing documentation — generates significant overhead for agencies and property managers. Missed requirements mean delayed funding, failed audits, and clients left without stable housing.

The dWell Solution

Visit logs, observation records, reports, and documents are structured around HUD requirements — your organization stays audit-ready without building a separate compliance workflow.

  • HUD inspection logs tied to each property and unit
  • CoC PSH documentation structured for compliance from day one
  • Report templates pre-built for HUD requirement types
  • Visibility policies control who sees sensitive compliance records
  • Pipeline stages map directly to your coordinated entry process
Created & Designed for Kansas City

Built by people who
know this city.

dWell-KC was designed around the specific challenges facing Kansas City — the agencies, the landlords, and the people who need housing right now. Every feature exists because someone here needed it. This is a KC tool, built for KC people, offered free to the KC community.

Kansas City map
Kansas City, We've Got You

100% Free.
No catch.

Kansas City has never lacked people willing to help.
What it has lacked is a clear, connected pathway for that willingness to become action.

dWell-KC gives agencies the tools to coordinate, landlords the confidence to participate, and tenants the visibility to move forward — so that the people already showing up for this city can finally do it at scale.

Case Management Pipelines Field Mode Coordinated Entry Forms Payments Reports Real-Time Chat Identity Verification

All features included. No tiers. No upgrades required.