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Housing First  ·  Wellness Focused  ·  Work Simplified

One Platform for
Housing First Success.

dWellKC connects agencies, landlords, and the clients they serve — giving every party a focused, role-appropriate view of the same shared work.

Agencies
Manage every client from intake to housing.
  • Case & client management
  • Field mode with GPS visits
  • Intake forms & QR codes
  • Pipelines & auto-workflows
  • Multi-agency collaboration
  • Identity verification
Clients
Your housing journey, all in one place.
  • Personal housing dashboard
  • Goal & milestone tracking
  • Direct messaging with staff
  • Placement request status
  • Support team directory
  • Alerts & notifications
Landlords
Fill vacancies. Build lasting tenancies.
  • Property & unit management
  • Vacancy & move-in tracking
  • Placement request review
  • Shared onboarding workspace
  • Tenant portal access
  • Maintenance work orders

Hover each card to explore

One platform. Three perspectives.

Each user type gets a focused, role-appropriate view of the same shared work — no more siloed spreadsheets or disconnected software.

Housing Agencies

Case managers get a full view of their clients — intake, placement, goals, milestones, identity verification, document collection, and multi-agency collaboration.

  • Client & case management
  • Intake forms with QR codes
  • Multi-agency client sharing
  • Field mode with GPS visits
Property Managers

Track properties, units, and vacancies. Review placement requests from agencies, onboard tenants with a shared workspace, and manage maintenance work orders.

  • Property & unit management
  • Vacancy tracking by bedroom
  • Shared onboarding workspace
  • Placement request workflow
Clients & Tenants

A private portal that keeps clients informed and involved — see housing status, shared goals, support team contacts, available properties, and incoming messages.

  • Personal housing dashboard
  • Goal & milestone tracking
  • Direct messaging with staff
  • Placement request visibility
dwell-kc.org/clients/marcus-adams/network
Client support network

For Agencies & Case Managers

Easily see your clients'
support network.

Every connection around a client — agencies, case managers, family, current housing, and community resources — visualized in one place. Know exactly who's involved and refer new partners without leaving the view.

  • Full network: orgs, family, housing, and resources
  • Primary org, connected agencies, and referrals
  • Community resources with active/pending status
  • Refer an agency or resource directly from the map
dwell-kc.org/properties
Properties map view

For Landlords & Property Managers

All the properties
managed in one place.

Every property in your portfolio on one screen. See all vacancies and move-in-ready units at the click of a button — then filter by bedroom count, share with agencies, and coordinate placements without switching tools.

  • Every property and unit in a single view
  • One click to see all vacancies & move-in-ready units
  • Map, list, and grid views — switch instantly
  • Review and action placement requests from agencies
dwell-kc.org/clients/marcus-adams
Client dashboard

For Agencies & Case Managers

Robust tools.
Refreshingly simple.

A client dashboard built for real case work — not bureaucracy. Clear intake steps, pipeline progress, goals, reports, visits, and direct client connectivity all in one view. No training manual required.

  • Step-by-step intake checklist at a glance
  • Pipeline progress bar with stage detail
  • Reports, visit logs, and cases in one place
  • One-click client portal access
dwell-kc.org/pipelines/marcus-adams
Custom client pipeline

Custom Pipelines

Workflows that move
as fast as your clients do.

Build multi-stage workflows specific to your organization. Stages can auto-advance the moment a client submits a form, passes identity verification, or starts an onboarding session — no manual follow-up needed.

  • Fully custom stages with named types & conditions
  • Auto-advance triggered by real-world actions
  • Manual stages with one-click Complete & Advance
  • Per-client progress tracked across your whole caseload
dwell-kc.org/field-mode/visit
Field mode site visit

Field Mode

Take your case work
into the field.

Clock into a site visit with GPS, log the visit type and purpose, and let the map capture where you are. Observations get tagged by severity, and everything ties back to the client's record automatically.

  • GPS check-in/out with live address capture
  • Wellness checks, inspections, and custom visit types
  • Send a proxy visit link if a colleague is on-site
  • Observations tagged mild / severe / emergency

Everything you need. Nothing you don't.

Purpose-built features for every stage of the housing journey.

Case Management
Open cases, assign case managers, track status, case types, and custom client statuses. Full audit trail from intake to housing.
Pipelines
Build multi-stage workflows that advance automatically when clients complete forms, pass verification, or start onboarding — no manual nudging.
Housing Onboarding
A shared workspace between agencies and property managers — housing needs, placement requests, shared forms, and group chat in one place.
Intake Forms
Google Forms-style builder with 10 field types, public URLs, QR codes for print, and one-click 'Convert to Client' from any response.
Field Mode
Mobile-optimized site visits with GPS check-in/out, severity-tagged observations, and a Leaflet map showing your movement polyline.
Identity & Verification
SHA-256 SSN matching detects duplicate clients across agencies. Verification workflow with full audit trail prevents duplicate records.
Real-Time Messaging
Persistent group and direct chats over ActionCable WebSockets. Clients, case workers, and property managers in the same thread.
Reports & Documents
Rich-text reports attached to clients, properties, or units. Configurable report types and visibility policies per organization.
Goals & Milestones
Goals with target dates and live-toggle milestones. Selectively share progress with clients in their tenant portal.
Smart Notifications
25 transactional notification events with org-level role routing and per-user opt-out preferences. HTML email templates with delivery tracking.
Visibility Policies
Named privacy policies with per-audience access rules control who can read, edit, or delete documents and observations.
Multi-Org Support
Parent PM organizations manage all child org properties, pipelines, and email logs from one account. Invite-based team membership with role levels.

Ready to connect your team?

Set up your organization in minutes. Agencies, property managers, and maintenance teams all start with a free account.