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Housing First  ·  Wellness Focused  ·  Work Simplified

One Platform for
Housing First Success.

dWell-KC connects agencies, outreach teams, shelters, landlords, and clients — with HMIS+ compliance and role-appropriate dashboards for every person in the housing continuum.

Agencies Outreach Teams Property Managers Clients & Tenants
dwell-kc.org/clients/marcus-adams/network
Client support network
dwell-kc.org/clients/marcus-adams
Client dashboard
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Agency-wide pipeline flow
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Custom client pipeline

For Case Workers

Managing case work, without the chaos.

Client goals, case notes, coordinated entry steps, and visit history stop living in scattered spreadsheets and email threads. Every client has a single live profile — audit-ready, always.

  • Custom pipelines — your stages, triggers, and auto-advance rules
  • Coordinated Entry pathways built to your exact process
  • Report templates per type, auto-populated and ready to share
  • Identity verification catches duplicate records across agencies
Client using the dWell-KC tenant portal on a phone

For Clients & Tenants

Housing First means
tenant first.

Every client gets their own secure portal — housing status, goals, and support team always visible. Stay in contact with your agency and landlord without phone tag or missed emails.

  • Your own dashboard — status, goals, and next steps
  • See your full support network at a glance
  • Direct messaging with your agency and landlord
  • Notifications the moment something changes
dwell-kc.org/properties
Properties map view

For Landlords & Property Managers

All the properties
managed in one place.

Every property in your portfolio on one screen. See all vacancies and move-in-ready units at the click of a button — then filter by bedroom count, share with agencies, and coordinate placements without switching tools.

  • Every property and unit in a single view
  • One click to see all vacancies & move-in-ready units
  • Map, list, and grid views — switch instantly
  • Review and action placement requests from agencies
dwell-kc.org/clients/marcus-adams
Client dashboard

For Agencies & Case Managers

Robust tools.
Refreshingly simple.

A client dashboard built for real case work — not bureaucracy. Clear intake steps, pipeline progress, goals, reports, visits, and direct client connectivity all in one view. No training manual required.

  • Step-by-step intake checklist at a glance
  • Pipeline progress bar with stage detail
  • Reports, visit logs, and cases in one place
  • One-click client portal access
dwell-kc.org/pipelines/marcus-adams
Custom client pipeline

Custom Pipelines

Workflows that move
as fast as your clients do.

Build multi-stage workflows specific to your organization. Stages can auto-advance the moment a client submits a form, passes identity verification, or starts an onboarding session — no manual follow-up needed.

  • Fully custom stages with named types & conditions
  • Auto-advance triggered by real-world actions
  • Manual stages with one-click Complete & Advance
  • Per-client progress tracked across your whole caseload
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Field mode site visit

Field Mode

Take your case work
into the field.

Clock into a site visit with GPS, log the visit type and purpose, and let the map capture where you are. Observations get tagged by severity, and everything ties back to the client's record automatically.

  • GPS check-in/out with live address capture
  • Wellness checks, inspections, and custom visit types
  • Send a proxy visit link if a colleague is on-site
  • Observations tagged mild / severe / emergency
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Shelter client search and check-in
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Shelter summary dashboard
dwell-kc.org/shelters/new-hope/manage
Shelter bed management

Shelter Intake & Management

Check clients in.
Track every bed.

Search for a client and check them into a bed in seconds. Track inventory by room and type, see nightly occupancy at a glance, and tie every stay back to the client's full housing record.

  • Fast client search and check-in at intake
  • Bed inventory tracked by room and type
  • Nightly occupancy and check-out at a glance
  • Every stay linked to the client's housing record

Everything you need. Nothing you don't.

Purpose-built features for every stage of the housing journey.

Case Management
Open cases, assign case managers, track status, case types, and custom client statuses. Full audit trail from intake to housing.
Pipelines
Build multi-stage workflows that advance automatically when clients complete forms, pass verification, or start onboarding — no manual nudging.
Housing Onboarding
A shared workspace between agencies and property managers — housing needs, placement requests, shared forms, and group chat in one place.
Intake Forms
Google Forms-style builder with 10 field types, public URLs, QR codes for print, and one-click 'Convert to Client' from any response.
Identity & Verification
SHA-256 SSN matching detects duplicate clients across agencies. Verification workflow with full audit trail prevents duplicate records.
Real-Time Messaging
Persistent group and direct chats over ActionCable WebSockets. Clients, case workers, and property managers in the same thread.
HMIS+ & HUD Reporting
Generate APR and CAPER reports, export HMIS CSV, and monitor caseload data completeness from the HUD Hub dashboard — built around HUD HMIS 2024 data standards.
Encampment & Outreach
Map encampment sites with polygon boundaries, log GPS-verified client engagements, track Allen Index vulnerability scores, and draw catchment coverage zones.

HUD Standards

Making Compliance Easy.

Built around HUD inspection standards and CoC Permanent Supportive Housing requirements — so your organization stays audit-ready without extra overhead.

HUD Inspection HUD CoC PSH

Ready to connect your team?

Set up your organization in minutes. Agencies, property managers, and maintenance teams all start with a free account.